Question 1

Where Do I Start?

Accepted Answer

To begin receiving home care services, contact Reliance Home Care.Our dedicated staff will guide you through the eligibility assessment and enrollment process, ensuring a smooth transition into care.

Question 2

What services does Reliance Home Care provide?

Accepted Answer

We offer a range of non-medical home care services, including:
Personal care assistance (bathing, dressing, grooming)
Meal preparation and feeding assistance
Light housekeeping and laundry
Medication reminders
Companionship and social engagement
Assistance with mobility and transfers
Errands and shopping
Our services are tailored to meet the individual needs of each client.

Question 3

Who is eligible for our services?

Accepted Answer

Eligibility depends on various factors, including the level of assistance required and insurance coverage. We serve clients who:
Require help with daily living activities
Prefer to receive care in their own homes
Are covered by Medicaid, Medicare, or willing to pay privately
Our team will work with you to determine eligibility and the best care options available.

Question 4

Do you accept insurance?

Accepted Answer

Yes, we accept:
Medicaid (including Managed Long-Term Care plans)
Medicare (for eligible services)

Question 5

Can I choose my caregiver?

Accepted Answer

Absolutely. We prioritize matching clients with caregivers who align with their preferences, including language, culture, and personality. If at any point you feel the match isn't ideal, we will work with you to find a better fit.

Question 6

How quickly can services start?

Accepted Answer

The timeframe varies based on individual circumstances and required documentation. Typically, services can commence within 7 to 14 days after the initial consultation and assessment.

Question 7

What areas do you serve?

Accepted Answer

Reliance Home Care provides services in the following New York counties:
Queens
Kings (Brooklyn)
New York (Manhattan)
Bronx
Richmond (Staten Island)

Frequently asked questions